“The OPEN Programme for Managers was quite simply an excellent experience for me. As a new manager, I took away a clearer understanding of the role of leadership in my business and learned and practiced several approaches that I could implement straight away to motivate my team and improve their performance. I would highly recommend this programme to any manager looking to become a highly effective leader.”
- Natalie Heatherglen, Thermoforming Manager, Brett Martin Daylight Systems
About the programme
In the UK there are 2.4m untrained managers; this can have huge impact on the business. The OPEN Programme for managers will help delegates to become highly effective leaders by understanding:

The difference between behaviour, personality and communication styles, and what their prominent style is.

The uniqueness of individuals in their teams and why different styles are needed for different people.

Emotional Intelligence and how this affects self, and the personal impact on others.

The differences between Leadership and Management and why the distinction is important to establish a high-performance culture.

The necessary tools and techniques to start the behaviour change journey.

How to establish the “Intention” culture which promotes ownership, responsibility and accountability.

The difference between performance management and person management.

The differences between coaching and mentoring and when to use each approach.